Shipping policy

Shipping Policy

Last updated: 20.12.2025

Thank you for shopping at MNDSET. We strive to deliver your orders quickly and reliably. Please review our shipping policy below for information on delivery methods, shipping times, and related details.

PROCESSING ORDERS

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • You will receive a confirmation email once your order has been processed and shipped.

SHIPPING LOCATIONS & RATES

We currently offer shipping to the following regions:

Domestic Shipping (e.g., within United States):

  • Standard Shipping: $9.90 (3-4 days)

  • Economy Shipping: $4.90 (5-7 days)

International Shipping:

  • Standard International Shipping: [Insert Rate]

  • Duties and taxes may apply depending on the destination country and are the responsibility of the recipient.

Note: Shipping rates and delivery times may vary based on location and shipping method selected at checkout.

ORDER TRACKING

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.

  • You can track your order status at any time using the link provided in the email.

CUSTOMS, DUTIES & TAXES

  • International orders may be subject to import duties, taxes, and customs fees imposed by your country.

  • These charges are not included in the product price or shipping cost, and are the responsibility of the customer.

  • Please check with your local customs office for details before placing your order.

LOST OR DAMAGED PACKAGES

  • MNDSET is not responsible for packages that are lost or damaged during shipment.

  • If your order arrives damaged, please contact the shipping carrier and our support team at support@mndset.co with photos of the damaged item and packaging.

  • We will assist you in filing a claim with the carrier.

INCORRECT SHIPPING INFORMATION

  • Please ensure your shipping address is accurate before completing your order.

  • If an incorrect address is provided, we are not responsible for delivery issues.

  • If you need to update your address, contact us as soon as possible — changes may not be possible once the order has shipped.

NEED HELP?

If you have any questions about our shipping policy or need further assistance, feel free to contact our customer support:

📧 Email: support@mndset.co
⏱️ Response Time: Typically within 24–48 hours